SES Privacy Policy

At SES Ltd we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to enquiries@southeastsolutions.co.uk.

Who are we?

We are South East Solutions Ltd, a commercial investigation agency and company limited by guarantee (No. 4499933). Our registered address is The Cornerstone Centre, Camphill Road, West Byfleet, Surrey KT14 6EH.

How do we collect information?

We obtain information when we are tasked to undertake an investigation.

 

What type of information is collected?

The personal information we collect will include name, address, telephone number, email address, date of birth.

How is the information used?

We may use the information to:

• Process an order or service that you have submitted;

• Carry out our obligations arising from any contracts entered into by you and us;

• Process a grant or job application.

• Investigate a claim

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We do not sell or rent personal information to third parties. We do not share personal information with third parties for marketing purposes.

 

We may pass information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing investigations and providing services to you on our behalf (for example to serve court documents or carry out witness interviews). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep the information secure and not to use it for their own purposes.

Please be reassured that we will not release information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. We will take steps with the aim of ensuring that subject’s privacy rights continue to be protected.

How you can access and update the information?

The accuracy of information is important to us. We’re working on ways to make it easier to review and correct the information that we hold. You have the right to ask for a copy of the information we hold about you. Security precautions in place to protect the loss, misuse or alteration of your information When you give us personal information, we take steps to ensure that it’s treated securely.

Use of 'cookies'

We do not use Cookies on our web site Links to other websites.

Our website does not contain any links to other websites run by other organisations.

This privacy policy applies only to our own website‚ so we encourage you to read the privacy statements on any other websites that you visit. 

18 or Under We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with any personal information.