Code of Practice

Professional and Competent
We are committed to executing our client’s instructions to the highest standards. We ensure we perform our duties in a professional manner at all times.

Staff
All South East Solutions personnel are of good character and generally either former police officers or armed forces personnel. Our staff are highly trained in surveillance and investigative techniques and are all well versed in giving evidence in court.

Confidentiality
We maintain respect for our client’s confidence and retain their information as classified at all times. The identity of all subjects under surveillance is kept strictly confidential. Our files are maintained in secure conditions and employees are not permitted to discuss activities of South East Solutions with the media or any third party.

Security
We maintain a high level of security for our premises, databases and agents ensuring that our client’s information is not compromised.

Verification of conduct
We employ a system of quality control to ensure that our reports and information are of the highest standard and that this standard is maintained.

Legal
It is our policy only to undertake surveillance where there is a justifiable cause. We work at all times in accordance with Data Protection and Human Rights legislation.

Moral
All our investigators perform their duties in accordance with the highest moral principles and never employ practices that would bring reproach.

Ethical
We ensure that all investigators comply with a code of ethics.

Report back truthfully and comprehensively
We ensure that the client is supplied with a full balanced report of facts, whether advantageous or detrimental, conforming to the requirements of the Law.

Work in conjunction with professional bodies
We endeavour to work with other accredited professional bodies to ensure that our clients' requirements are fully satisfied.

Integrity
We pride ourselves on our code of practice, and are confident that by using proper and respectable practises we will ensure that our high principles are maintained.


        Tel : 0845 6606271   Email : enquiries@southeastsolutions.co.uk